Question 1

Do you need to bring your own bat?

Accepted Answer

Nope — we’ve got metal bats in different sizes ready for you. If you have a favorite bat, you’re welcome to bring it along too.

Question 2

Do you have food and drinks?

Accepted Answer

We sure do! Our self-service concession stand has canned drinks and classic ballpark snacks. No alcohol is being served at the moment.

Question 3

Do you have softballs?

Accepted Answer

Right now, we’re only using baseballs. No softballs in the mix...yet.

Question 4

Can kids hit at The Cage?

Accepted Answer

Absolutely! Your kids can join the fun, and our soft-pitch setup helps make it accessible for most ages. If they need an easier option, you can use tee-based game modes so everyone can have a great time 😊

Question 5

Are batting helmets available?

Accepted Answer

Yes — batting helmets are available for you to use. Safety never goes out of style, so feel free to wear one while you swing.

Question 6

Can we bring our own food and drinks?

Accepted Answer

Yep! Feel free to bring your own snacks and drinks. Just be sure to clean up so we can keep The Cage in top shape!

Question 7

How many guests can fit in one bay?

Accepted Answer

Each bay can fit up to 8 people, and 6 is usually the most comfortable. Spectators count too, so you can keep the space fun and comfortable for everyone.

Question 8

Can I return a product?

Accepted Answer

Products must be returned after 30 days from date shipped. Any product can be returned in any condition!

Question 9

What is your cancellation policy?

Accepted Answer

Please give us at least 24 hours' notice if you need to cancel or make changes. If you cancel or modify your booking within 24 hours of your session, you’ll receive a 50% refund. If you cancel within 2 hours of your booking, it is treated as a No-Show and you will not receive a refund and your card on file will be charged.

Question 10

No-Show Policy

Accepted Answer

Customers that no-show for their booking are still required to pay for their full session. We will charge the card we have on file or send an invoice.

Question 11

Can you host birthday parties, team outings, or private events?

Accepted Answer

Absolutely! The Cage is great for parties, dates, team events, and group hangouts. If you’re planning something bigger, book ahead so we can help you get set up for a smooth, fun visit.

Question 12

What payment methods do you accept?

Accepted Answer

We make checkout easy. You can pay with credit card, PayPal, Apple Pay, Google Pay, Tap to Pay, card reader, or Afterpay.

Question 13

What should I bring to my session?

Accepted Answer

Just show up ready to swing! We have bats and helmets available, and you’re welcome to bring your own lucky gear too. Comfortable clothes and closed-toe shoes are a good idea.

Question 14

Do I need to book ahead of time?

Accepted Answer

Yes, we recommend booking in advance so you get the time slot you want. Walk-ins may be available when we’re open, but reservations are the best way to lock in your session.

Question 15

How much does it cost to hit at The Cage?

Accepted Answer

It’s just $1 per minute. You pick the time, and you pay for the session length you want. Simple, flexible, and easy to book!

FAQ

Do you need to bring your own bat?

Do you have food and drinks?

Do you have softballs?

Can kids hit at The Cage?

Are batting helmets available?

Can we bring our own food and drinks?

How many guests can fit in one bay?

Can I return a product?

What is your cancellation policy?

No-Show Policy

Can you host birthday parties, team outings, or private events?

What payment methods do you accept?

What should I bring to my session?

Do I need to book ahead of time?

How much does it cost to hit at The Cage?

CONTACT
US

Tel. 801-413-3282

Email: team@thecage-baseball.com

2688 S Redwood Road Ste C,

Salt Lake City, UT 84119

VISIT
US

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US

FAQ

Do you need to bring your own bat?

Do you have food and drinks?

Do you have softballs?

Can kids hit at The Cage?

Are batting helmets available?

Can we bring our own food and drinks?

How many guests can fit in one bay?

Can I return a product?

What is your cancellation policy?

No-Show Policy

Can you host birthday parties, team outings, or private events?

What payment methods do you accept?

What should I bring to my session?

Do I need to book ahead of time?

How much does it cost to hit at The Cage?

CONTACT US

Tel. 801-413-3282

Email: team@thecage-baseball.com

2688 S Redwood Road Ste C,

Salt Lake City, UT 84119

VISIT US

Follow US

CONTACT
US

VISIT
US

Follow
US