Shipping Policy

Last Updated: September 25, 2026

Thank you for shopping The Cage merchandise. The following information explains how we process, ship, and deliver online merchandise orders.

WHERE WE SHIP

The Cage currently ships merchandise to United States addresses.

Some destinations may not be eligible for shipping. Available shipping options will be displayed during checkout.

ORDER PROCESSING

Orders are typically processed within 3 business days after an order is placed.

Business days do not include weekends or applicable holidays.

Orders placed after 5pm may begin processing on the following business day.

Processing time refers to the time required to prepare your order for shipment and does not include carrier transit time.

ESTIMATED DELIVERY TIME

After an order has been processed and transferred to the shipping carrier, estimated transit time is approximately 7-11 business days.

Estimated total delivery time is therefore approximately 7-11 business days from the applicable processing start date.

Delivery estimates are not guarantees. Weather, holidays, carrier delays, incorrect delivery information, and other circumstances outside of our control may affect delivery times.

SHIPPING COSTS

Shipping charges are calculated at checkout.

The total shipping charge, if applicable, will be displayed during checkout before you complete your purchase.

SHIPPING CONFIRMATION & TRACKING

When tracking information is available, customers will receive shipping confirmation after an order has been fulfilled.

Please allow time for the shipping carrier to update tracking information after the package has been accepted.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your purchase.

If you notice an error in your shipping address, contact us at team@thecage-baseball.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

DELAYED OR LOST PACKAGES

Carrier delays may occasionally occur after an order leaves our facility.

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us at team@thecage-baseball.com with your order number and we will help you review the situation.

DAMAGED PACKAGES

If merchandise arrives damaged, please contact us at team@thecage-baseball.com and provide your order number along with photos of the damaged merchandise and packaging when possible.

We will review the issue and work with you on an appropriate resolution.

RETURNS

For information about returning merchandise, return shipping costs, exchanges, and refunds, please review our Returns & Refunds Policy.

QUESTIONS ABOUT SHIPPING

For questions about an order or shipment, please contact:

The Cage
team@thecage-baseball.com
(801) 432-3282
Salt Lake City, Utah